At Adwisely, we believe in the power of AI-driven advertising, but we also understand that a human touch is sometimes necessary. We understand that allocating budgets to software can be challenging since any software may have errors and requires ongoing support. Our goal is to ensure that our clients not only benefit from the technology but also experience the expertise of human ad specialists.
Building strong client relationships is essential for us because every online store is unique and requires tailored optimization—something that software alone cannot fully automate. That’s why we believe the best approach is a synergy between software and Ad experts: software handles technical tasks, while Ad experts focus on creative, personalized strategies. This combination allows us to deliver an ad agency-level experience at a fraction of the cost.
Direct communication for maximum efficiency
You’ll have direct access to our Ad experts via email or in-app chat. From our experience, this direct line of communication ensures maximum efficiency and eliminates the frustration of relaying information through multiple layers of support.
What our Ad experts do
For Shopify merchants on our $249 plan, we offer personalized support from dedicated Ad experts—one for each advertising platform you use—who can:
Manage your campaigns and take key actions to boost ROAS and sales.
Conduct regular reviews of your ad accounts and assets, making immediate improvements when necessary.
Implement improvements based on performance data and your goals.
Provide recommendations and guidance tailored to your advertising objectives.
Stay on top of new features and implement them as soon as they become available.
Work with your product catalog/feed to drive higher ROAS.
Create custom campaigns when needed.
On average, an Ad expert dedicates at least 5 hours per client on the $249 plan.
What not to expect from our Ad experts
Our Ad experts are here to optimize your AI-powered campaigns, not create separate, manually managed ones. That means we won’t set up additional retargeting, remarketing, or prospecting campaigns. Why? Because all these campaign types are now unified within our AI-powered approach. Exceptions may be made in rare cases where an additional campaign is guaranteed to boost performance—but only when absolutely necessary.
Please don’t also expect our Ad experts to act as a typical support team. Their role is to optimize your campaigns, not to handle general inquiries. For common questions, we have a Help Center.